What are the key facts about RocketSpin?
Who runs RocketSpin and what licence does it hold?
RocketSpin is run by Metlait SRL, a company registered in Costa Rica (registration number 3-102-911867). Section 1.1 of the general terms and the site footer both say it operates under licence no. 0000064 from the Tobique Gaming Commission. Earlier versions of the site named Hollycorn N.V. and a Curaçao licence, so the operator has changed.
Complaints go to RocketSpin’s support team first. If you are not satisfied, the terms name EGIS as an independent dispute body working under Tobique rules. The casino’s server logs are final, claims must be made within one year and arbitration takes place in Costa Rica. Our guide on whether you can sue a casino for not paying out explains what that means in practice.
Is RocketSpin blocked in Australia?
Yes. rocketspin.com is on ACMA’s list of blocked illegal gambling websites. RocketSpin is a separate brand from Rocketplay and Casino Rocket, which are also on the list. We do not recommend using a mirror site or a VPN to get around a block.
RocketSpin’s restricted-country list does not include Australia, and the site has an English (Australia) version that shows prices in dollars. Its terms say that using a VPN to bypass geographic restrictions “is strictly prohibited and may lead to confiscation of winnings”.
The Interactive Gambling Act 2001 bans operators from offering online casino games to people in Australia. Playing is not an offence for you as a player, but every online casino that accepts Australians, including RocketSpin, is an offshore site operating outside Australian law. ACMA has blocked more than 1,800 illegal gambling websites. Our guide on whether online gambling is legal in Australia explains the rules.
How fast does RocketSpin pay out?
RocketSpin’s terms say it aims “to process all withdrawal requests within 72 hours of approval”, and that the real time depends on the method and your verification status. After that, the Australian payments page lists crypto as instant.
The Australian payments page does not list bank transfer, but the general terms say all bank transfers are processed within three business days. Our guide on how to make a casino withdrawal explains what to prepare.
Withdrawal limits in AUD are the same for every player:
A A$10,000 win takes at least eight days to withdraw, because the weekly cap stops you at A$7,500 in the first week. Progressive jackpot wins are paid in full.
What withdrawal rules should you know before you deposit?
Four rules in RocketSpin’s terms can cost you money:
- Wager your deposit three times: if you withdraw before betting three times your deposit, RocketSpin can charge a processing fee or refuse the withdrawal.
- Answer the phone: if the casino cannot reach you by phone or email within two weeks of a withdrawal request, your account is locked and the withdrawal cancelled.
- Pay only from your own accounts: deposits from someone else’s card or wallet lead to confiscated winnings, and accounts sharing an address, IP or device count as duplicates.
- Do not leave money in a dormant account: after 12 months without logging in or playing, RocketSpin can take €20 a month, or the whole balance if it is less.
The internal currency is the euro, so AUD deposits can cost slightly more, and bank transfers can attract fees of up to €16. Our guide to online casino withdrawal problems covers what to do if a payout stalls.
Which payment methods can Australians use at RocketSpin?
RocketSpin accepts AUD, and its Australian payments page lists only Visa, Mastercard, CashtoCode and six cryptocurrencies: Bitcoin, Ethereum, USDT, Dogecoin, Litecoin and Bitcoin Cash. PayID, e-wallets such as Skrill and MiFinity, and Neosurf are not listed.
The terms add that card withdrawals up to your net deposit can go back to the card, with any excess paid another way. If PayID matters to you, see our list of PayID casinos in Australia.
What is the RocketSpin welcome bonus really worth?
The first-deposit bonus is 100% up to A$1,000 plus 100 free spins, with a minimum deposit of A$30. It is the first of four deposit bonuses worth up to A$5,000 and 300 free spins in total. The first 100 spins are credited on Gold Rush with Johnny Cash, a BGaming pokie.
With a A$100 deposit, you get A$100 in bonus money, a A$200 balance and A$4,000 in wagering (40 x A$100). On pokies with 96% RTP, the expected loss is about A$160, which leaves roughly A$40 on average. A$4,000 in three days is a lot of play, and the A$7.50 cap also applies to bonus buys. Treat the bonus as extra playing time, not as money you are likely to withdraw.
The second to fourth deposit bonuses are 50% up to A$1,000, 50% up to A$1,500 and 75% up to A$1,500. Weekly reloads are 50% up to A$750 plus 20 spins on Tuesday, 100% up to A$1,500 on Thursday and 200% up to A$3,000 on Sunday, where winnings are capped at 10 times your deposit. RocketSpin’s terms say Australian players cannot use no deposit bonuses, and cashback carries 10x wagering.
What games does RocketSpin offer?
RocketSpin’s Australian lobby is built mostly on smaller studios, including BGaming, Betsoft, Novomatic, Evoplay, Playson, Booongo, NetGame, Belatra, Platipus and True Labs. The site does not publish a total game count. The library covers:
- Pokies: video, Megaways, hold-and-win and bonus-buy pokies, plus jackpots.
- Live casino: blackjack, roulette, baccarat, poker and game shows.
- Instant win: crash, Plinko and mines-style games.
The terms say NetEnt games are blacklisted for Australia and Amatic is restricted, so some well-known titles are missing. Check the RTP in each pokie’s info screen, and see our guide to the highest payout pokies.
What responsible gambling tools does RocketSpin have?
RocketSpin’s responsible gaming page lists deposit, loss and wager limits for a day, week or month, session limits from 6 minutes, cooling-off periods from one week to six months and self-exclusion for 6, 9 or 12 months or indefinitely. Crypto deposits may still go through during a cooling-off period, and the page lists only overseas help services.
BetStop does not cover offshore casinos like RocketSpin, so if you need a break, withdraw your balance, set a self-exclusion and install blocking software. Our guide on how to stop gambling lists the tools that work at offshore sites.
What should existing RocketSpin players do?
If you have an account, the safest step is to withdraw your balance and stop depositing:
- Check your details: your name and address must match your documents.
- Verify straight away: upload ID, proof of address and proof of payment, and keep your phone number up to date.
- Wager each deposit three times: to avoid a fee or a refused withdrawal.
- Skip the bonus if you want flexibility: a bonus ties up your balance and caps your bets at A$7.50.
- Withdraw in stages: stay within A$3,000 a day and A$7,500 a week.
- Do not abandon the account: dormancy fees start after 12 months.
How can you gamble responsibly at RocketSpin?
Treat gambling at RocketSpin as paid entertainment, not income. Set a budget, never chase losses and withdraw winnings. If gambling stops being fun, Gambling Help Online offers free, confidential support 24/7 on 1800 858 858.
