The whole process, from depositing to adding a casino to the website, takes 14 to 18 hours, which is why we can only test and review a few sites each month. Still, we are proud that we can provide our readers with the most accurate and up-to-date reviews of gambling sites available in Canada and New Zealand.
We Keep Changing The Scores
Scores are not permanent. Once every 2 months, we revisit all sites we’ve listed and check if the payout speed, customer service, or anything else has changed. If it did, we update our reviews accordingly.
We also want more interaction with our readers, so if you have experienced playing at any of the sites we reviewed, please share your feedback and help us keep our reviews up to date. We try to do the best we can , but we can always improve, and your opinion really matters to us.
A Closer Look To The Criteria
We’ve given you a general overview of our casino review process, but now let’s take a closer look at all the criteria we use to evaluate each gambling site. This list is quite long, so bear with us.
License & Security
Unlicensed casino sites are a big no-no. Playing at such dodgy sites is not only illegal but also highly dangerous. That’s why we always check if the online casino has a valid license from reputable agencies like the UK Gambling Commission or the Malta Gaming Authority. We check the security measures as well, including SSL encryption or firewall protection.
User Experience
We take our time to explore the website and study its user interface. We closely examine how easy it is to find games, bonus offers, and payment methods, and how fast the KYC process is. We even take our mobile phones and check the responsiveness of online casinos.
Game Selection & Quality
We also pay attention to the game selection and quality. Having a lot of games is not enough – we want to see if there are enough varieties of popular titles like slots, blackjack, and roulette. We also test if the games are provably fair and have an RNG certificate.
Bonuses & Promotions
The bonuses and promotions are also checked, obviously. We look for no deposit offers, welcome packages with the lowest wagering requirements as possible, various ongoing promotions, and more. We also strive to provide our readers with low minimum deposit casinos. Most players like to play with little money, and our goal is to find the best options for them.
Payment Methods & Speed
There is no point in listing an online casino if it doesn’t have enough banking options tailored for the Canadian or New Zealand markets. We check the accepted payment methods, processing time, and fees. Deposits and withdrawals must be fast and without fuss. Our maximum payout time is 24 hours; everything above that is unacceptable.
Customer Support
An online casino needs friendly, helpful customer support that can help players with any issues. We rate customer support by testing it ourselves, likemails (or live chats) and asking some random questions. We also check the FAQ section to send a few and see if it’s comprehensive enough.
Want To List Your Online Casino on Casino Owls?
Who doesn’t want to be listed on our site? We accept applications from established brands and new casinos that provide a good player experience. We will test your site anonymously to ensure fairness and avoid bias in our reviews. As long as the online casino follows our strict criteria and has a valid license, we are more than happy to add it to our list.
So, if you feel your online casino meets these requirements, please don’t hesitate to contact us. We are always eager to add more gambling sites and provide our readers with a wider range of options.
What About Unlicensed Sites?
We will never list any unlicensed or scam casino sites out of respect for our visitors. We would feel ashamed to recommend shady online casinos, so please don’t even bother sending us offers.
Our goal is to provide safe, secure, and fair gambling environments for all players, no matter the location or platform. Unlicensed sites are a huge risk, and we don’t want anyone to get hurt while gambling online. The online casinos that we test and review need to have at least one valid license from a reputable jurisdiction, like:
Red Flags We look For
We always look for potential red flags when testing an online casino. We know that rogue operators use all kinds of tricks to fool players, so we are extra careful while assessing a site. The most common red flags that we pay attention to include:
- No license
- Unfair bonus terms and conditions
- Lack of payment options for certain countries
- Long payout times
- Negative feedback from players
- No games from popular software developers
- Other language versions translated using Google Translate.
Disclaimer: Please note that all the information provided on Casino Owls is for educational and entertainment purposes only. We are an independent website and do not accept wagers from players. Our team does its best to provide the best content ever, but we can’t be held responsible for incorrect information or any losses incurred while gambling online.
