21LuckyBet Casino Review
Is 21LuckyBet as good as they say in the online casino industry? I deposited NZD$500 and decided to find out. I checked out their games, their customer support and the time it takes to get paid. If you want to know more, read on.
Casino Games and Slots
21LuckyBet Casino offers a wide variety of games for everyone. With over 2500 games to choose from, it’s safe to say that boredom is not on the menu here. With a portfolio of 52 game studios, including heavyweights such as Microgaming, ELK Studios, Thunderkick, Netent, Red Tiger, Pragmatic Play, Spinomenal and Evolution, players are guaranteed to have a good time.
Deposits & Withdrawals
Banking at 21LuckyBet Casino is hassle-free and secure, with a variety of payment methods for players to choose from. Whether you’re into the classics like Visa and MasterCard, or prefer the convenience of e-wallets like PayPal, Skrill or Neteller, there’s something for everyone. Check out the table below to see all the payment options available:
| Payment Method |
Withdrawal Time |
| Visa |
24-48 hours |
| MasterCard |
24-48 hours |
| Paypal |
0-24 hours |
| Apple Pay |
Not possible |
| Paysafecard |
Not possible |
| Muchbetter |
0-24 hours |
| Ecopayz |
0-24 hours |
| Neteller |
0-24 hours |
| Skrill |
0-24 hours |
| Neosurf |
Not possible |
Is 21LuckyBet a Fast Paying Casino?
I have personally tested 21LuckyBet’s withdrawal process and found it to be relatively fast. Using casino with Skrill, I received my winnings within 22 hours. This is commendable, although not the absolute fastest in the industry.
21LuckyBet Casino Welcome Bonus
New players at 21LuckyBet are greeted with a welcome package that offers a 100% up to $600 bonus along with 150 free spins. While this is a good offer, some Kiwis may find the bonus size on the small side compared to other New Zealand casinos.
Their 50x wagering requirement is a bit higher than the industry average, but still manageable for those willing to put in the time.
On top of that, 21LuckyBet offers numerous promotions and a rewards program that more than makes up for the smaller welcome bonus.
Contact Support
Customer support at 21LuckyBet is available via email and live chat. During my testing, I contacted them via email and received a response within 23 hours. While this isn’t the fastest turnaround time I’ve come across, it’s still within a reasonable timeframe. For urgent issues, live chat may be the preferred option.
You can reach them via email at customersupport@instantgamesupport.com.
Final Take
What is my rating? It is certainly a solid online casino that has a lot to offer. There are quite a few games and payment methods, although I must admit that I have played at many better online casinos.
While there are areas where improvements could be made, such as faster customer support response times and a larger welcome bonus, it remains a decent choice for Kiwis looking for a legit online casino. I would rate it 7.5 out of 10.
